The successful applicant will have to carry out the following main duties:
- Maintenance and support of the ICT Network and Data Centre Infrastructure;
- Support of migration and installation activities related to network infrastructure racks, equipment and network in Europol connected Member States and 3rd Party Organisations;
- Implementation, maintenance and support of LAN/WAN Network Infrastructures;
- Maintenance and support of Voice, Wireless and Video Conferencing systems;
- Develop and maintain sufficient knowledge about the interdependencies of all Data Centre & Network infrastructure components deployed in the production environment in order to be effective at identifying and diagnosing incidents and problems;
- Execute remediation actions on incidents at the infrastructure level in accordance with existing procedures, updating them with relevant information to increase support efficiency;
- Participate in the maintenance and upgrade cycle of the Data Centre environments, including the continuous reconfiguration and fine- tuning required for optimal detection and response to incidents and problems;
- Contribute to the structuring, maintenance and development of the technical knowledge-base supporting the IT Infrastructure Operations activities;
- Support and maintain the Telephony & Network infrastructure of Europol, including production and preproduction environments;
- Be responsible for the availability and capacity management of the IP telephony and IT network on an on-going basis;
Professional experience:
Essential:
- At least 5 years of experience in an ICT team environment dealing with LAN, WAN and Wireless Network Infrastructures;
- Experience with support and maintenance of Data Centres, including racks and cable/patch management;
- Experience managing Cisco Platforms, including wireless and switching;
- Experience with implementation and maintenance of enterprise Cisco Networking solutions;
- Experience with planning, implementation and maintenance of TCP/IP networks.
b. Professional knowledge:
Essential:
- Sound knowledge of Information Technology, especially in the field of Networks, Telecommunications and Data Centre infrastructure;
- Sound knowledge of Data Centre designs, implementation and related technologies;
- CCNP – Cisco certified networking professional certification.
Location: The Hague, the Netherlands
Application deadline: 21 August 2015