The Senior ICT Officer will support and report to the ICT Coordinator in designing and maintaining the ICT infrastructure of the European Asylum Support Office (EASO). She/he will be responsible for technical administration of servers and networks with strong focus on systems and network uptime. In the absence of the ICT Coordinator, she/he will undertake operational duties as they are delegated to him/her by the ICT Coordinator. She/he will mainly:
- Design and develop the architecture and support the configuration and implementation of information systems and information technologies, while ensuring its management and continued alignment with EASO’s objectives;
- Define quality patterns and assess the organisational and technological impact of the information systems, while ensuring the normalisation and reliability of the information of EASO;
- Organise and maintain the availability of the informational resources, normalise the data models and structure the contents and information flow of the organisation, while defining access lists and rules, and confidentiality levels;
- Define and develop the necessary measures the ensure the integrity and security of EASO’s information and its supporting systems, while specifying the rules of safeguarding and recovery of such information;
- Provide documentation to support to the decision process regarding the implementation of information processes and information systems, and also elaborate the necessary information required to the specification and procurement of information and communication technologies and services provided by external companies;
- Collaborate on the draft, publication and distribution of rules of information technology usage, while ensuring the necessary training and support to users regarding any installed or planned information systems;
- Plan technological projects and develop technological infrastructures, namely, data structures servers, application and resource servers, networks and communication controllers and information security devices, while ensuring the correct management and maintenance;
- Configure manage and administer the avaliable physical, applicational and informational resources, while ensuring the the optimisation of the sharing capabilities of such capacities;
- Assist in the resolution of any incidents that might occur from the usage and exploration of the available resources, while drafting the technical documentation necessary to ensure a proper usage of such resources;
- Ensure the application of security, confidentiality and integrity mechanisms to the information that is stored, processed and transported in the processing systems and communication networks that are in production at EASO, while conducting regular security and vulnerability audits to such systems;
- Direct technical and financial studies with the objective of selection and aquisition of information processing systems, communication systems and any parts required to support the business activities;
- Assist in the support all users in the operation and usage of terminal processing and communication equipments, microcomputers and basic logical support structures, while defining the technical procedures designed to assist in the correct and easy usage of all installed equipments;
- Provide recommendations to ICT Coordinator on infrastructure changes to ensure proper lifecycle planning;
- Monitor the work of ICT related staff in the absence of the ICT Coordinator;
- Perform other tasks as required.
Candidates will be considered eligible for selection on the basis of the following formal criteria to be fulfilled by the deadline for applications:
1. Have a level of education which corresponds to completed university studies of at least 4 years attested by a diploma and, after having obtained the university diploma, at least 6 years of appropriate professional experience, or
2. Have a level of education which corresponds to completed university studies of at least 3 years attested by a diploma and, after having obtained the university diploma, at least 7 years of appropriate professional experience;
3. Be nationals of one of the Member States of the European Union or Norway;
4. Be entitled to their full rights as citizens;
5. Have fulfilled any obligations imposed on them by the laws on military service;
6. Possess a thorough knowledge of one of the official EU languages and a satisfactory knowledge of another of these languages to the extent necessary for the performance of the duties pertaining to the post;
7. Meet the character requirements for the duties involved;
8. Be physically fit to perform the duties linked to the post.
Location: Valletta Harbour, Malta
Application deadline: 13 July 2015
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